FREQUENTLY ASKED QUESTIONS
All You Wanted to Know And More
How Much is Dockmate?
What is Dockmate?
Dockmate is the latest in advanced, very effective and affordable wireless remote control technology for your boat.
What is unique about Dockmate?
To list a few things that put Dockmate as the industry leader;
The Dockmate Warranty
We are confident in our product and we believe you should be too. That is why every Dockmate comes with a 3 Year Warranty.
How old is Dockmate?
Dockmate has been trading since 2012 and operates across the globe. Several thousands are sold worldwide and as a Industry Leader and Competitive Price Point this number is increasing rapidly.
How do I know if I can have Dockmate on my boat?
With Dockmate's increasingly large brand compatibility, having Dockmate is likely to be no problem. If you believe you have a unique set-up and would like to speak with someone, simply fill in our ontact form as best you can and we will be in touch shortly.
Does Dockmate just control steering?
No! The Dockmate system can control up to 7 functions!
Horn, Anchor Windlass, Winches, Port and Starboard Engines, Thrusters, Swim Platforms and much more!
If I get a different boat, can Dockmate come with me?
Yes, the Dockmate system is easily removed and installed on your next boat.
How long does Dockmate take to install?
Due to Dockmate's Plug and Play design, a typical installation will take a day or less depending on access and equipment.
Does the install require splicing?
One of the big advantages to Dockmate is the fact that splicing is unecessary as Dockmate is Plug and Play compatible with over 20 different brands including Yamaha, Volvo Penta, Side Power, Vetus and much more.
What frequency does Dockmate use?
Simply stated, not one. Dockmate uses a state of the art 2-way FHSS system with 88-bit encoding, and FM modulation on the 433 MHz frequency; this provides superior range.
What is the range of the Dockmate controller?
Between the remote and the antenna you can disappear up to 150 ft away. If this is not enough range, there is an optional add-on for a range extension antenna which will increase from 150 feet to over 500 feet! The unit costs around £40 + installation.
Does Dockmate have proportional throttle control?
Yes, Dockmate offers optional proportional throttle control on the Twin and Twist Remotes.
What is I have only a single Engine?
We have a remote control specifically for single engine boats. See Dockmate Single, or contact us for more information.
Is Dockmate IPS - Enabled
Yes. Volvo TWIST for IPS feels exactly like an exact replica of the Volvo IPS joystick as it uses the existing system to interface.